CLOUD PBX
AND IVR
Better communication for your business with our cloud PBX and IVR.
Everything you need to truly unify your business communication. Turn prospects into customers and customers into fans. Empower your teams to better serve your customers with all-in-one cloud phone, video conferencing, team messaging, contact center, and more.
Prolope PBX Advanced Functionalities
Unlock the full potential of your business communication with Prolope PBX.
Our platform goes far beyond traditional telephony, offering intelligent, cloud-driven features that improve flexibility, reduce operational load and enhance customer experience.
With advanced call routing, AI-powered IVR, automated workflows and multi-device support, your teams stay connected anywhere and your clients receive fast, consistent service — every time.
Prolope PBX is crafted for businesses that demand reliability, scalability and modern automation without complexity.
Core Features
Cloud-Hosted PBX
A fully cloud-managed system with zero on-premise hardware.
Access, configure and manage everything from anywhere.
Smart IVR
Create dynamic menus, multi-level IVR trees and automated actions with ease.
Perfect for handling large call volumes without increasing staff load.
Advanced Call Routing
Skill-based routing, time-based rules, caller identification, priority queues, fallback rules and more — all configurable from the portal.
Multi-Device Support
Use desk phones, softphones, mobile apps or WebRTC clients.
Your team stays reachable on any device.
Call Recording & Call Logs
Record calls for compliance, training and quality control.
Access recordings securely with granular permissions.
Voicemail to Email
Convert voicemail messages into audio files delivered directly to your inbox.
Conference Rooms
Built-in secure voice conferencing with PIN protection and participant controls.
Integration-Ready APIs
Easily connect CRM, ticketing systems, billing platforms and custom business tools.
High Availability & Scalability
Carrier-grade uptime designed to handle thousands of concurrent calls with low latency.
What You Get
A complete, enterprise-ready PBX and IVR communication system, including:
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Cloud PBX with unlimited extensions
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Intelligent multi-level IVR
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Advanced call routing & queue management
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Call recording & monitoring tools
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Voicemail, voicemail-to-email, call logs
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Multi-device and remote-worker support
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WebRTC client & softphone integration
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API & CRM connectivity
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Real-time reporting and analytics
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Auto attendants & automated workflows
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High-availability cloud platform
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GDPR-compliant, secure architecture
Prolope Cloud PBX & IVR gives your business a modern, flexible and powerful communication foundation — without the cost and complexity of traditional systems.
You May Also Need:
Overflow Queues
Be reachable and cut the time customers need to call your company with Overflow Queues that route the calls according to pre-set criteria.
SLA Progress, SLA Progress+, SLA Premium
Get SLA Premium to ensure response to your tickets within 30 minutes 24/7/365. Alternatively, SLA Progress+ is effective 24/7 except bank holidays, and SLA Progress protects you 24/5.
Staff Trainings
Benefit from our expertise with training sessions at your offices. Evaluate the results based on performance.