CONTACT CENTER SOLUTION
Contact center solution powered by A.I.
No need to start from scratch – make your contact center adaptive, quickly deploying new capabilities in line with customer demands. Customize your contact center to your unique needs. Make every customer interaction count – add WebRTC, real-time intelligence, new channels and more to your contact center experience. With cloud based programmable building blocks you can innovate faster to delight your customers.
CLOUD PBX
AND IVR
Better communication for your business with our cloud PBX and IVR.
Everything you need to truly unify your business communication. Turn prospects into customers and customers into fans. Empower your teams to better serve your customers with all-in-one cloud phone, video conferencing, team messaging, contact center, and more.
CLOUD TEXT2SPECH SYNTHESIS
Lifelike Text to Speech for your customers
Make your products more engaging with our voice solutions. Our text-to-speech solutions provide improved digital accessibility to populations with learning and speech disabilities, visual impairments, and low literacy challenges across devices and platforms, so your organization’s message is clear and comprehensible to everyone.
CLOUD
SPEECH RECOGNITION
A better speech to text conversion powered by machine learning.
Cloud speech recognition solution empowering business professionals to create high-quality documentation – all by voice. Our Cloud Speech-to-Text enables you to convert audio to text by applying powerful neural network models in an easy-to-use API. The API recognizes more than 20 languages and variants to support your global user base. You can transcribe audio from call centers and more.
WEBRTC-SIP GATEWAY
Smart Media Gateway to connect WebRTC endpoints
The WebRTC-SIP (ProlopeRTC) gateway will make your IP-PBX or softswitch WebRTC capable, allowing desktop and mobile browsers to initiate and receive calls to/from your SIP service over websocket and WebRTC completely transparently, without any configuration changes on your existing server(s).